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Returns and exchanges

What to do if something isn't right.

Last updated October 2026

Exchanges

If your piece arrives damaged, is the wrong item or doesn't fit, message us on WhatsApp within 2 days of delivery with your order details and a photo. We'll arrange an exchange for another size or another piece of the same value.

  • The piece must be unused, unwashed and have its tags attached.
  • Sarees and dupattas can only be exchanged if they arrive damaged.
  • Items bought on sale are exchange-only.

Refunds

If we can't offer an exchange, for example if the piece is out of stock, we'll refund you by UPI within 7 days of receiving the item back.

Return shipping

If the mistake is ours (damaged or wrong item), we pay for return shipping. For size exchanges, you pay to send the item back and we cover shipping the new one.

How to start

Message us on WhatsApp with your name, order details and a photo. Start an exchange on WhatsApp.